Privacy policy & terms of use
Moving doesn’t have to be stressful. At Jojo Movers Nederland, we make every relocation smooth, efficient, and worry‑free. Whether you’re moving your home, office, or even across borders, our experienced team is here to handle every detail — from careful packing and secure transport to professional furniture assembly.
We pride ourselves on:
Transparent pricing with no hidden fees.
Reliable service tailored to your schedule.
Friendly movers who treat your belongings with care.
International expertise for moves within Europe and beyond.
privacy policy
1. Introduction
Jojo Movers Nederland (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website https://jojomovers.onepage.me, request a quote, or use our moving services.
2. Information We Collect
Personal Information: Name, email address, phone number, and address when you request a quote or contact us.
Service Details: Information about your move, such as household size, type of items, destination, and special requirements.
Payment Information: Limited financial details necessary for invoicing and processing payments (IBAN, VAT ID, etc.).
Communication Data: Emails, WhatsApp messages, or other correspondence with our team.
3. How We Use Your Information
To provide accurate quotes and moving services.
To communicate with you regarding scheduling, updates, and customer support.
To process payments and maintain financial records.
To improve our services and website functionality.
4. Data Sharing
We do not sell or rent your personal data. Information may be shared only with:
Service partners (e.g., logistics providers, insurance companies) strictly for completing your move.
Legal authorities if required by law.
5. Data Security
We use secure digital tools and professional practices to protect your information against unauthorized access, alteration, or disclosure.
6. Your Rights
You have the right to:
Access the personal data we hold about you.
Request corrections or deletion of your data.
Withdraw consent for data processing.
To exercise these rights, contact us at jojomoversnederland@gmail.com.
7. Updates
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated date.
terms of use
1. Acceptance of Terms
By accessing or using our website and services, you agree to these Terms of Use. If you do not agree, please refrain from using our services.
2. Services Provided
Jojo Movers offers residential, office, and international moving services, including packing, transport, and furniture assembly. Quotes are provided free of charge and are tailored to each move.
3. Pricing and Payment
All quotes are transparent and free of hidden fees.
Payment must be made according to the invoice details provided
(IBAN: DE06 1001 1001 2991 2757 15).
Prices may vary depending on the scope of services requested.
4. Customer Responsibilities
Provide accurate information when requesting a quote.
Ensure items are ready for packing and transport on the scheduled date.
Notify us in advance of fragile, oversized, or high-value items.
5. Liability
Your belongings are insured during transport.
Jojo Movers is not liable for delays caused by unforeseen circumstances (e.g., traffic, weather, or third-party issues).
We are not responsible for items not disclosed or improperly packed by the customer.
6. Intellectual Property
All content on our website, including text, images, and branding, is the property of Jojo Movers and may not be copied or reused without permission.
7. Termination of Service
We reserve the right to refuse or terminate services if terms are violated or unsafe conditions are present.
8. Governing Law
These Terms are governed by Dutch law. Any disputes shall be resolved in the courts of the Netherlands.
If you like to know more about us or just want some information?
Safe Transport
Your belongings are protected with professional packing and secure vehicles.
Flexible Scheduling
We adapt to your timeline, offering weekend and evening moves.
Transparent Pricing
No hidden fees, clear quotes before we start.
Full-Service Options
From packing to furniture assembly, we handle it all.
Frequently Asked Questions
We know that planning a move often comes with lots of questions and we’re here to make things simple. Our FAQ section covers the most common concerns clients have, from how to prepare before moving day to what services are included in each package. Whether you’re wondering about packing materials, insurance coverage, scheduling, or special equipment like our 30‑meter lift truck, you’ll find straightforward answers right here.
By addressing these questions upfront, Jojo Movers helps you feel confident and prepared. If you don’t see your question listed, our friendly team is always ready to assist.
Do you provide packing materials?
Yes, we provide all the necessary packing materials to ensure your items are protected during the move. Our service includes sturdy boxes in various sizes, bubble wrap, packing paper, and tape. For delicate or fragile items, we also offer specialized materials such as protective covers and cushioning. By supplying everything you need, we save you the hassle of sourcing materials yourself and guarantee that your belongings are packed securely. If you prefer, our team can deliver these materials in advance or bring them on moving day as part of our full packing service.
Can you move large items like pianos or safes?
Yes, we have the expertise and equipment to safely move large, heavy, and delicate items such as pianos, safes, and oversized furniture. Our team uses specialized tools, protective padding, and secure lifting techniques to ensure these items are transported without damage. For particularly heavy or sensitive pieces, we plan the move in advance and assign additional staff to guarantee safe handling. Whether it’s navigating stairs, tight spaces, or long distances, we provide the care and precision needed to move your most valuable and challenging possessions with confidence.
How far in advance should I book my move?
We recommend booking your move as early as possible to secure your preferred date and time. Ideally, scheduling two to four weeks in advance gives us enough time to plan logistics, reserve the right team, and ensure availability of any special services you may need. During busy seasons, such as summer or the end of the month, demand is higher, so booking even earlier is advised. While we do our best to accommodate last‑minute requests, advance booking guarantees smoother coordination and greater flexibility for your moving schedule.
Are my belongings insured during transport?
Yes, your belongings are fully insured while in transit. We understand that peace of mind is essential during a move, which is why we provide comprehensive insurance coverage for all items we transport. This protection ensures that, in the unlikely event of damage or loss, you are financially safeguarded. Our team also takes every precaution to handle your possessions with care, using professional packing techniques and secure loading methods to minimize risk. With our insurance coverage, you can feel confident that your household or office items are protected throughout the entire moving process.
Do you offer international moving services?
Yes, we provide international moving services to help you relocate anywhere in the world. Our team manages every step of the process, including secure packing, customs documentation, and coordination with trusted global partners. We ensure that your household or office items are transported safely across borders, whether by air, sea, or land. To make the experience stress‑free, we also offer insurance coverage and tracking options so you can monitor your shipment. With our expertise in international logistics, you can count on a smooth transition to your new destination, no matter how far you’re moving.
Jojo Movers is an independent moving company. We use digital tools to stay connected with clients and ensure smooth communication.